Knowledge Library
Dive into a treasure of knowledge in hospitality, from trends and best practices in hospitality, to market movements and FPG product insights.
How Service 360° Works
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Select your Champion
Identify a lead to spearhead the training initiative and champion the cause of superior guest service across all touchpoints.
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Invite Department Leaders
Engage leaders from various departments to ensure training aligns with specific service needs and goals across the property.
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Activate Across Property
Roll out comprehensive training modules to all guest-facing staff and track progress through IN-GaugeTM.
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Train New-Hires from the Get-Go
Seamlessly integrate Service 360° into your onboarding process, equipping new frontline hires with the skills they need from day one.
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Blogs
Hotel Front Desk Upselling: Turning Small Moments into Big Wins
How to Increase Revenue Per Guest by 5-15% Without Hurting Guest Experience
FPG IN THE MEDIA
Boost RevPAR, improve customer satisfaction and talent retention with Frontline Performance Group
Revolutionizing Service and Sales in the Hospitality Sector: Frontline Performance Group Leads the Way
What Drove This Hospitality Workforce Solutions Firm to Enter India
Videos
ELEVATED SERVICE
SERVICE 360° LEARNING PATH
Service Pro-Tips Sample Video
RevRev
The Future of AI in Hospitality
Ancillary Revenue Edition
Press Release
Frontline Performance Group Signs New Partnership with Wyndham Hotels & Resorts in EMEA
Frontline Performance Group Launches CheckMax with AI Insights to Maximize F&B Profits
